Welcome to Sikkim Touring’s FAQ section! We’ve compiled answers to the most common questions to help you plan your perfect journey to the breathtaking landscapes of Sikkim.
General Questions
We provide comprehensive Sikkim tour packages, including accommodations, car rentals, guided tours, and other travel-related services to ensure a seamless experience.
Yes, we offer fully customizable packages. Share your preferences, and we’ll craft an itinerary tailored to your needs.
Absolutely! Whether you're traveling alone, with family, or in a group, we have packages designed to suit every traveler’s needs.
Sikkim is a year-round destination. However, spring (March to May) and autumn (September to November) offer the best weather for sightseeing and adventure. Winters (December to February) are perfect for snowfall lovers.
No, we maintain complete transparency. All costs are clearly stated in the package details, ensuring no hidden charges.
Booking and Payment
You can book directly through our website, email us, or call our customer support team. We’ll confirm your booking once the required advance payment is made.
We require a 30% advance payment to confirm your booking, with the remaining 70% payable upon your arrival.
Yes, apart from tour packages, we also provide standalone accommodation bookings and car rental services.
Yes, the remaining balance can be paid either before your departure or upon arrival in Sikkim, as per mutual agreement.
Yes, we accept payments from international travelers via bank transfers, credit cards, and other secure methods.
Travel and Safety
Yes, Sikkim is a very safe destination. Our team ensures all tours are planned with your safety and comfort in mind.
Travel insurance is not included in our packages. However, we recommend purchasing insurance to cover unforeseen circumstances.
We offer a range of vehicles, including sedans, SUVs, tempo travelers, and luxury cars, based on your group size and preferences.
Yes, all our drivers are highly experienced, licensed, and familiar with the terrains and tourist spots of Sikkim.
We ensure well-maintained vehicles, trained drivers, safe accommodations, and 24/7 customer support for a worry-free journey.
Tour Experience
Our packages cover Gangtok, Tsomgo Lake, Nathula Pass, Lachen, Lachung, Yumthang Valley, Pelling, Ravangla, Zuluk, and many more iconic destinations.
Yes, most of our packages include guided tours. We can also arrange for specialized guides based on your interests.
Adventure activities like trekking, paragliding, river rafting, and mountain biking can be included on request.
We offer a range of accommodations, from budget hotels to luxury resorts and homestays, depending on your preference.
Meal inclusions vary by package. Specific details will be mentioned in the package itinerary.
Cancellations and Refunds
Our cancellation policy depends on the time of cancellation. Please refer to the policy details on our website or contact our team for clarification.
Refunds for unused services like accommodations or transport will depend on our cancellation policy and vendor agreements.
Refunds are typically processed within 2-4 weeks, depending on banking procedures.
Cancellations during peak seasons may have stricter terms. The details will be communicated during booking.
Support and Assistance
Yes, our dedicated team is available round the clock to assist you with any queries or concerns.
Absolutely! Our support team is just a call away to assist you with anything during your journey.
Yes, we can create customized itineraries for honeymoons, anniversaries, birthdays, or any special occasion.
You can reach us via email, phone, or the contact form on our website. All details are provided in the Contact Us section.
Additional Information
While we recommend booking in advance, we do our best to accommodate last-minute bookings based on availability.
Yes, we often run seasonal promotions and discounts. Check our website or contact our team for the latest offers.